Forward's

Frequently Asked Questions

Find answers to common questions and learn more about our services.

FAQs

Find answers to common questions about Forward Detailing services and policies.

What services do you offer?

At Forward Detailing, we offer a wide range of services including ceramic coating, paint correction, exterior detailing, interior detailing, scratch removal, windshield treatment, and various add-ons. Our team of licensed detailers is dedicated to providing top-notch service and exceeding customer expectations.

How can I book an appointment?

Booking an appointment with Forward Detailing is easy. You can either visit our website and use our online booking system or give us a call to schedule an appointment. Our team will work with you to find a convenient time and location for your detailing service.

Do you offer mobile services?

Yes, we offer both in-shop and mobile detailing services. Our mobile detailing vans are equipped to provide on-demand detailing at your home or workplace, ensuring maximum convenience for our customers.

What is your pricing?

Our pricing for detailing services varies depending on the specific service and vehicle. We offer custom quotes tailored to your needs. Please contact us for a personalized quote based on your requirements.

Do you offer gift cards?

Yes, we offer gift cards for our detailing services. They make a perfect gift for car enthusiasts or anyone who wants to keep their vehicle in pristine condition. Contact us to purchase a gift card.

FAQs

Find answers to frequently asked questions about our ceramic coating services.

What is ceramic coating?

Ceramic coating is a protective layer that is applied to the exterior of a vehicle. It forms a strong bond with the paintwork and provides long-lasting protection against UV rays, oxidation, and other environmental contaminants.

Is ceramic coating worth it?

Yes, ceramic coating is worth it. It offers superior protection compared to traditional wax or sealant, and it can significantly enhance the appearance of your vehicle. It also makes maintenance easier and helps preserve the resale value.

How long does ceramic coating last?

The durability of ceramic coating depends on various factors, including the quality of the coating, how well it is maintained, and the environmental conditions. Generally, it can last anywhere from 2 to 10 years.

Can I apply ceramic coating myself?

While it is possible to apply ceramic coating yourself, we highly recommend getting it done by professionals. Proper application requires skill, knowledge, and the use of specialized equipment to ensure optimal results.

How much does ceramic coating cost?

The cost of ceramic coating varies depending on factors such as the size of the vehicle, the type of coating chosen, and any additional services required. We offer custom quotes tailored to your specific needs.

Still have questions?

Contact us for more information.

FAQs

Find answers to frequently asked questions about our exterior detailing services.

What is included in your exterior detailing service?

Our exterior detailing service includes cleaning and dressing the exterior windows, mirrors, and trim. We thoroughly wash and wax your vehicle to protect the paint and enhance its shine.

Do you offer mobile exterior detailing?

Yes, we offer mobile exterior detailing services. We come to your home or workplace, providing convenience without compromising on quality.

How long does an exterior detailing session take?

Typically, an exterior detailing session takes about 2-3 hours, depending on the size and condition of the vehicle. We ensure every detail is addressed.

Will exterior detailing remove scratches from my car’s paint?

While our exterior detailing can improve the appearance of minor imperfections, deeper scratches may require our paint correction services for complete removal. For light defects and swirl marks, consider adding our Clay & Seal package.

Can you restore and protect my headlights?

Yes, we offer headlight restoration as an add-on service. We restore clarity to your headlights and protect them with a ceramic coating, improving visibility and safety, especially during night driving.

How often should I get my car’s exterior detailed?

It’s recommended to have your car’s exterior detailed every 3-4 months to maintain its appearance and protect the paint from environmental damage.

Still have questions?

Contact us for more information.

FAQs

Find answers to frequently asked questions about our interior detailing services.

What is included in your interior detailing service?

Our interior detailing service provides a comprehensive clean of your vehicle’s interior. This includes vacuuming, cleaning and dressing interior trim, windows and mirrors cleaning, leather seat conditioning, crack and crevice detailing, and a complimentary air freshener.

How long does an interior detailing service take?

The time required for interior detailing varies based on the size and condition of the vehicle, but typically, it takes between 1.5 to 4 hours to complete.

Do you offer mobile interior detailing?

Yes, we offer mobile interior detailing services where our team can come to your home or workplace. Our fully equipped vans carry everything needed, including water and power, to deliver professional results on the go.

Can interior detailing remove stains from seats and carpets?

Our interior detailing service is highly effective at removing most stains from seats, carpets, and upholstery. However, stubborn stains may require specialized treatment, which we can assess during the service.

Is leather conditioning included in the interior detailing service?

Yes, our interior detailing includes leather seat conditioning to clean, moisturize, and protect your leather surfaces, helping to preserve their appearance and longevity.

How often should I have my vehicle’s interior detailed?

With Forward's services, we recommend having your vehicle’s interior detailed every 3 to 6 months, depending on your usage, to maintain a clean, fresh, and well-maintained interior environment.

What is the cost of interior detailing?

The cost of interior detailing varies depending on the size and condition of your vehicle. Contact us for a custom quote tailored to your specific needs.

Do I need to provide anything for mobile detailing?

No, you don’t need to provide anything. Our mobile detailing service is fully self-contained, meaning we bring all necessary equipment, including water and power, to complete the job.

Will interior detailing remove pet hair?

Yes, our interior detailing service includes thorough vacuuming and specialized tools to remove pet hair from seats, carpets, and other areas of your vehicle’s interior.

What is the cost of interior detailing?

The cost of interior detailing varies depending on the size and condition of your vehicle. Contact us for a custom quote tailored to your specific needs.

Are there any additional fees for cleaning heavily soiled interiors?is the cost of interior detailing?

In some cases, heavily soiled interiors or the presence of bodily fluids may incur additional fees due to the extra time and specialized products required. We will assess the condition of your vehicle and discuss any potential extra charges before starting the service.

Still have questions?

Contact us for more information.

FAQs

Find answers to frequently asked questions about our paint correction services.

What is paint correction?

Paint correction is a process that removes imperfections from your vehicle's paint, such as swirls, scratches, and oxidation. It restores the paint to a near-perfect condition, enhancing shine and depth.

How many steps are involved in paint correction?

We offer 1-step, 2-step, and 3-step paint correction options. The number of steps refers to the stages of polishing and compounding required to achieve the desired level of defect removal and finish.

What does a 1-step paint correction include?

Our 1-step paint correction includes full decontamination, a clay bar treatment, a single-stage polish, and a 1-year ceramic coating for added protection.

What is the difference between 1-step, 2-step, and 3-step paint correction?

1-Step: Basic correction with a single polish to improve shine. 2-Step: Includes compounding and polishing for deeper defect removal. 3-Step: Comprehensive correction that removes up to 99% of surface defects with two stages of polishing for a flawless finish.

Will paint correction remove all scratches from my car?

While paint correction can significantly reduce or remove most scratches and imperfections, some deeper scratches may require additional work or may not be fully removable.

Does paint correction include a protective coating?

Yes, all of our paint correction services include a 1-year ceramic coating to protect the newly corrected paint and enhance its shine.

Can I bundle paint correction with other services?

Absolutely! We offer packages that combine paint correction with ceramic coating, exterior detailing, and more for comprehensive vehicle care.

Is paint correction safe for my vehicle’s paint?

Yes, when performed by professionals like our team at Forward Detailing, paint correction is a safe and effective way to restore your vehicle's paint without causing damage.

Still have questions?

Contact us for more information.

FAQs

Find answers to frequently asked questions about our windshield treatment services.

What does the windshield treatment do?

Our windshield treatment creates a hydrophobic surface, making it easier for water and ice to slide off, improving visibility during adverse weather conditions.

How long does the windshield treatment last?

The treatment comes with a 3-year warranty, ensuring long-lasting protection and effectiveness.

Is maintenance required for the windshield treatment?

Not necessarily. However, we offer free maintenance to keep your windshield treatment in optimal condition throughout its lifespan.

Can the windshield treatment be applied to any vehicle?

Yes, our windshield treatment is suitable for all vehicle types and can be applied during any of our detailing services.

Still have questions?

Contact us for more information.

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